We were setting up a new iPad that one of the (now not so) little people got for Christmas.
The 10th generation iPad has the Touch ID option for purchases.
As we went through the process of downloading apps, we had to keep entering the Apple ID password. We checked the option to not require the password for 15 minutes.
Require After 15 Minutes – If you’ve entered your password within the last 15 minutes, you won’t be asked to enter your password again.
This didn’t seem to work. So we enabled the Touch ID option for purchases.
Upon purchasing the first item, Touch ID worked fine, however for subsequent items, purchases required the password.
I knew that this was not the way it should work.
We would go back to settings and uncheck and then check the option for Touch ID.
However, despite purchasing a first item, Touch ID working fine, for subsequent items, purchases required the password again,
We seemed to be stuck in a loop without an idea of how to fix it. Google wasn’t much help, with sites only talking about checking and unchecking the option for Touch ID.
In the end we did a full factory reset of the iPad and started the set up process again.
This time we enabled Touch ID in settings first, which asked us for the Apple ID password, then in the App Store, purchasing via Touch ID worked fine and as it should.