Tag: mobile phone

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LG Viewty growing on me…

My T-Mobile LG Viewty is growing on me.

Okay this is no replacement for Apple’s iPhone, but the more I use it and the more I get use to the touch interface, the more I quite like it.

Where I think it is starting to win me over, especially over Nokia phones such as the N73 and the N95 is on text entry input, especially when in landscape mode.

In landscape mode when browsing I have a full QWERTY keyboard which makes typing entries into Twitter or Jaiku so much easier than trying to use T9 on a numerical keyboard.

There are still a few downsides, it still crashes on me for example. I don’t like how to scroll down in webpages – on menus you use the dial on the camera lens, but on the browser the dial on the lens works as a zoom function! The touch interface is nowhere near as good as the iPhone (or the iPod touch) but is still quite nice once you get use to it.

I even managed to upload a photograph to Flickr today, not using Shozu, but the mobile Flickr interface – thought this won’t work if you use Vodafone.

Overall I am growing to like this phone.

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I’M ON THE PLANE!

BBC reports on the first “officially allowed” mobile phone call from a commercial airliner.

Dubai-based airline Emirates has become the first commercial airline to allow passengers to make mobile phone calls during flights.

Emirates said the first permitted mobile phone call was made on a flight between Dubai and Casablanca.

The aircraft, an Airbus A340, is fitted with a system which stops mobiles from interfering with a plane’s electronics.

I’M ON THE PLANE!

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Vodafone N95 Nightmare – Resolved

Back on Friday I blogged about a Vodafone nightmare that James Whatley was having in relation to a non-functioning Nokia N95.

Well it seems I am not the only one who suffers nightmare customer service from Vodafone.

James’ problem got resolved pretty quickly in the end.

Today SMSTextNews posted an update on how this happened and the response from Vodafone.

Hello there Mr Whatley, my name’s Amy and I’m calling from Vodafone. I hope you don’t mind me getting in contact like this, I’ve just been reading your blog…

Well James got his new Nokia N95 pretty quickly.

Just shows the power and influence a blog can have, well the influence a large and well-read blog like SMSTextNews can have.

Glad to hear that the N95 phone situation was sorted in the end…

Now about that 4GB Nokia N95….

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Phone Tossing Pictures

You know that annoying delay when you try and take your picture with a mobile phone camera, well you can use it to good effect.

Update: image removed from remote server…

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Vodafone Nightmare

Well it seems I am not the only one who suffers nightmare customer service from Vodafone.

Back in June 2004 I had a nightmare trying to order a 3G datacard from Vodafone, so much so that I basically nearly gave up even trying.

Well it seems four years later, customer service at Vodafone still leaves a lot to be desired.

James Whatley of SMSTextNews found his Nokia N95 wasn’t working, so he called Vodafone customer service, his phone was still under guarantee and he had insurance, so it should have been a simpe process, shouldn’t it…

What follows is an account of two hours of my life from the early evening of last night (Thursday).

Vodafone have pissed me off. Their insurance company more so – they are CLEARLY a 3rd party with nothing to do with Vodafone and as such, let them down on an almost spectacular level.

That aside – VF’s CS has seen better days.

If this issue is not resolved by the weekend, I am off to 3.

You heard it here first.

Read the whole story on the full blog entry.

To be honest reading that story doesn’t surprise me one bit, like James, when you are use to good customer service, when you have a bad experience, it really throws you and you can’t understand why they don’t just “get it”.

Hopefully Vodafone may realise that one bad experience for a customer results in lost sales or transfers to another network.

In case you are wondering, who do I use as my mobile phone provider, well it’s T-Mobile.

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Silver or Black

After my personal mobile phone gave up the ghost I decided it was time to get a new phone. I have a Nokia N73 through work though so haven’t been entirely phoneless. But I need a phone for personal use.

I discounted the iPhone almost immediately, in the main as a) the phone was expensive at £269; b) the phone plans were expensive with the cheapest one at £35 per month; c) you can’t use the iPhone as a Bluetooth modem which means that I couldn’t use it with my laptop; and finally d) it uses EDGE and not 3G which means that even if I could use it as a modem it would be very slow and internet on the phone would be slow.

I quite like the Nokia N73, but I have one of those and I don’t really want two!

I did consider the N95, but with rumours of an N96 and wanting something with a slightly better battery life, I decided to go with a different phone.

After much thought and looking, I decided to go with the LG Viewty. I went with T-Mobile as they are one of the few UK mobile phone service providers which allow you to use the phone as a modem with your laptop and I wanted that over a separate USB 3G Modem.

Alas when I went into the shop they were out of stock. So I ordered online, only to make a mistake with my bank details so when they made the charge to the card it was refused! After phoning and correcting the mistake I found out that the phone was now out of stock, but would be back in stock soon.

Ten days later I get an e-mail saying that the black one would be back in stock soon, but the silver model was available now.

Silver, I didn’t know it was available in silver.

A quick internet search revealed that the silver model was newer, hmm, choices, silver now or black later.

Well after thinking about it for a couple of minutes I decided to go with the silver model. Phoned T-Mobile to let them know, when they told me…

“the black one is back in stock”

Aaarrrgh, silver or black, silver or black.

Decisions.

Choices.

In the end I decided with the silver one, as it was newer.

Hopefully it may arrive today, but it should be here by Monday. Only problem I have is I will need to get another memory card format as it uses Micro SD whereas my other phones have or use Mini SD or Memory Stick Duo.

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Lots of Texts

Well it would seem that we Britons like our SMS text messages. At the last count we were sending one billion of them weekly!

Britons are now sending more than one billion text messages per week according to the latest figures from the Mobile Data Association (MDA).

From the BBC.

Personally I am not a great fan of SMS in the main as I don’t like small phone keyboards, liked it when I could use it through my Mac OS X address book, but have generally either used the phone or e-mail.

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3 Launch Skype Phone

The mobile phone company “3” has launched a new handset that allows you to make free Skype calls to other Skype users.

The BBC is reporting that:

Mobile phone provider 3 has launched a new handset that will allow users to make free calls over the internet via telephony service Skype. Users will also be able to use Skype’s instant messaging service, 3 said.

However unlike Skype users who can make cheap calls globally, 3 customers won’t be able to do this.

But while people using Skype on their computers are able to make cheap global calls to any phone number, this will not be possible via the new 3 handset.

It’s quite a dramatic move for a mobile phone provider, who generally try and block Skype or VOIP as it is a direct competitor to their core business.

Wonder how others will respond.