Tag: roaming

Posted on

Roaming issues in Spain

Spain

I joined Three in 2015 and my first trip abroad was in March 2016 to Dublin.

I was able to easily join the Three Ireland network, make calls, send texts and use data with no problems or worries.

Since then I have been aboard to Spain, France, and Bulgaria; each time I was easily able to join a network and roam easily and freely.

I changed my Three contract in June 2021 and didn’t expect any problems roaming going forward.

Arriving in Spain, this week, though my phone would not connect to any network. My son’s phone (also on Three) did connect fine. So I knew it was an issue with either my phone or my contract settings.

Having arrived at the hotel, I joined the wifi. I went onto Three online chat to sort out the roaming, which after two chats, I got sorted. It was a problem with not having international roaming activated, but also have a zero spend limit on the phone. Having sorted those things out I was able to make calls and use the internet in Spain.




Posted on

Reducing Roaming Costs

Royal Hospital Kilmainham

Last week I was in Dublin for the LILAC 16 conference. The last time I was in Ireland was in 2012. Back then I was on an EE contract and when I arrived at Dublin Airport I tuned flight mode on, on my iPhone as I didn’t want to incur huge roaming charges. There was quite a few press stories (and still are now and again) on people taking their smartphones abroad and racking up huge charges in their phones because of the way modern phones use data. I spent the week using wifi and making the odd call home when needed.

Since then there has been new EU legislation on roaming charges. I also have moved away from EE and have a new contract with Three using an iPhone 6S Plus. The contract gives me unlimited data on the phone as well as unlimited texts and a generous number of minutes, well who uses their phones for making calls these days?

So before this visit to Dublin I checked the Three website and was pleasantly surprised to find out that I could use my phone abroad with no extra costs!

So before this visit to Dublin I checked the Three website and was pleasantly surprised to find out that I could use my phone abroad with no extra costs!

Though I have an unlimited plan, there are some restrictions when using my plan abroad.

If you have all-you-can-eat data you can use up to 12GB. If you have all-you-can-eat texts you can send up to 5,000 texts.

So during my visit I was able to easily join the Three Ireland network, make calls, send texts and use data with no problems or worries. Though it has to be said the UCD eduroam wifi network was excellent and faster than the Three 3G network, whilst the 3G was faster and more reliable than the hotel network. As I was there only three days, the 12GB allowance was more than enough.

After I got back I got a text from Three. According to them I saved £56.36 which was nice.

According to them I saved £56.36 which was nice.