“Meetings are a waste of time”

meeting
Image by Ronald Carreño from Pixabay

It was with some recognition and amusement that I read a recent article in the New Statesman on a study of meetings involving 76 companies and 25,000 employees.

It’s confirmed: meetings are a waste of time 

I had shared my own thoughts on meetings with colleagues a week ago, which I had written in January 2021. So it was nice to add to that discussion with this article.

There are some interesting lessons to learn from the study.

The most common meeting structure is one in which junior employees do the work of providing information to a manager, then wait and watch while others do the same. Mostly, it’s a performance – one that cements the social hierarchy of the company and the authority of its managers.

I have been in many of these kinds of meetings. However as a manager I did try and avoid these and have more structured reporting and meeting as a result.

I find that often meetings are held because people don’t prioritise reading reports and want to be told stuff. Highly inefficient and also pretty ineffective way of sharing updates and information, more so when it has to be cascaded down (and across) the organisation.

There are tools out there that can automate reporting (such as JIRA) and be used to create triggers that can then result in a meeting or conversation to solve the challenge or issue. Otherwise it can be slow waiting for that fortnightly meeting to share a challenge that you didn’t even know was a challenge until it got brought up in a meeting!

Image by Ronald Carreño from Pixabay

Meetings are also expensive.

…if a manager uses a two-hour meeting with 18 colleagues to make some decisions, they’re spending person-hours equivalent to one person doing an entire week’s work.

This kind of resourcing impact is often missed by those involved in organising and running meetings.

I am not sure even if meetings are the most effective way of making decisions.

The article says when one multinational was asked about trialling meeting-free days:

managers at one multinational did what managers do: they called a meeting. Then another. Then another, and another, and another, and… “They actually had 17 recorded meetings, at an average of two hours… 34 hours of their lives, they spent to decide whether they were to opt in!

At the end of those 17 meetings, they still hadn’t made a decision!

envelopes
Image by Gerhard G. from Pixabay

So does reducing meetings increase e-mail, well the study found that:

…the reduction in meetings didn’t lead to an increase in the other great stressor of white-collar life: email. 

Add to that the quality of email communication and collaboration rose as well.

In fact, employees’ satisfaction with how they communicated rose. More hygienic meetings lead to more hygienic communication elsewhere.

As you might expect I also have some thoughts on managing e-mail.

It doesn’t mean we should never have meetings, the study was about reducing the number of meetings, raising the quality of meetings and improving communication overall. With the aim of improving performance and productivity.

I do think as well as reducing meetings you should also look at how you structure and run meetings as well. Thinking about the purpose of the meeting, the urgency, the importance and who needs to be there.

Replaced the iPhone

With my iPhone 8 randomly turning off and then always turning it off, I had it replaced with a new iPhone 13.

iPhone 13

I decided not to transfer the full iPhone 8 settings over to the new phone and start (nearly) afresh.

Sometimes I will “clone” my old phone when I have a new one, but most times I like to start from scratch and install the apps I need as and when I need them. This means I don’t install stuff I have stopped using.

What I did do, was copy over my “settings” so I could automatically connect to my known WiFi, use saved passwords and so on.

I configured the phone for multi-factor authentication for work and this was nice and simple.

Overall it was an easy experience moving over to the new phone.

Blocking collaboration

meeting
Image by StartupStockPhotos from Pixabay

I don’t think anyone thinks they consciously and actively block collaboration, but we often hear cries for more collaboration, so much so that we wonder why we don’t collaborate more than we do. In this post I will explore the reasons for collaboration and some of the blockers that stifle collaboration.

So what do we mean by collaboration.

Collaboration is defined in the dictionary as: traitorous cooperation with an enemy.

That may not mean what we think when we say collaboration. Of course there is another definition which is: the action of working with someone to produce something.

The key part of that definition is to produce something.

So, meetings are not collaboration. They may be part of the process of working together to eventually produce something, but the meeting in itself is not collaboration. Collaboration happens when teams produce something.

Why should we collaborate?

One of the key reasons behind this is about having a wider set of skills and capabilities to drawn upon to produce that something.

Another reason is that it can avoid duplication of effort, collaborating avoids the need for teams to do everything to produce something, but also duplicating effort that may have already taken place, or is being undertaken simultaneously.

Finally with more resource devoted, stuff can be done at pace.

So what are the actual blockers to collaboration? Usually it isn’t one thing, it’s a combination of things.

The working environment can often hinder collaboration, if you are a geographically dispersed team you may not meet people on a regular informal basis. Unless you build in those informal connections, it can mean that the formality of meeting (online) can get in the way of collaboration. Teams that don’t know each other find collaboration challenging.

Another blocker can be a lack of trust, so failing to accept the work of others and duplicating their effort in your own way. Collaboration requires both trust and acceptance of the work of others. This is also about delivering what you promise.

When teams have different or competing objectives, then this can result in teams moving at different speeds or in different directions. When objectives come from strategic priorities then this is less likely to happen, where teams set their own objectives and align them to the strategy then you can have conflicting or clashing objectives.

Where goals and objectives are not clear, this can cause confusion, different rates of pace and failure to achieve. Collaboration requires clarity of goals and objectives across all teams. This is then echoed across the tasks and activities, who does what, what do they need to do, when they need to have it done by and how long will it take.

Even with clarity of goals and objectives, it is vital that there is a process that checks progress against the plan. You can use concepts such as agile for this, but whichever concept you utilise, the key is regular checks of where you are, what blockers are stopping progress and what are the next steps.

If the team doesn’t know what is happening, a lack of transparency, this can block collaboration. Using tools that allow everyone to see progress can result in better collaboration.

Without effective communication collaboration can slow and come to a halt. This comes back my earlier point about meetings. Meetings are not collaboration, but can be important in facilitating collaboration, only though if they are well organised and run effectively.

Collaboration does require teams to plan and think about their ways of working. Compromises have to be made to ensure effective collaboration. You have to trust, and trust is a two way street.

iPhone 8 still randomly turning off

I wrote about the problems I was having with my iPhone 8 randomly turning off.

It is still doing it.

It doesn’t do it when it is connected to the charging cable.

So though it probably is software, I wonder if it is a physical problem.

Still not sure of the next steps.

iPhone 8 randomly turning off

iPhone
Image by Jan Vašek from Pixabay

On Saturday I started having a problem with my iPhone 8. I was attempting to take a photograph when it turned itself off. I turned it back on and found it had just 10% battery charge. Initially I thought I had forgotten to charge it, but I was sure I had. It then turned itself off again. It wouldn’t switch back on, so as I was out, I left it to deal with later.

At home I connected it to the charger and switched it back on. The charge was 100% so I disconnected it from the charger. It then turned itself off (as before). I turned it back on again and it then showed a charge of 10%. Bizarre behaviour.

I then did a reset of all the settings.

The iPhone then behaved as though I had applied a system update. It restarted itself and looked anew.

I did think maybe an aborted system update had caused the problems.

However today the same issue with the iPhone randomly turning itself off. So not sure what to do next. I think I might have to undertake a full reset of the phone.

Tech Stuff: Top Ten Blog Posts 2021

journal
Image by Dariusz Sankowski from Pixabay

In 2021 I published 32 posts on the blog, this was less than in 2020 when I wrote 43 blog posts. Compared to 2019 when I wrote just 18. 

In 2019 none of the top ten posts were written in 2019. This time six of the posts were published in 2020, three were published in 2021 and one was from 2015.

Number ten was from June 2020 when I wrote about our gas metre: How are we using gas overnight with our new smart meter? Having had a smart metre installed, I started to notice that we seemed to be using a fair amount of gas and electricity overnight! This made no sense, as we didn’t have the heating on, no hot water was running and the only electrical device running was the fridge!

In Ninth place was a post from May 2020 about the death of my Pogo printer titled, No more Pogo. I had bought the Pogo back in 2009 and it lasted over ten years. I got a replacement Zip printer last Christmas.

polaroid zip printer

The eighth most popular blog post on the blog was from April 2021 and was a series of images (virtual backgrounds) I wanted to use for online meetings over the summer: Ten Amazing Summer Zoom and Teams Backgrounds.

Sunflowers
Image by Bruno /Germany from Pixabay

At number seven was a post from December 2020 about Using iPad as separate whiteboard in Zoom, which was a follow on post from one I had written about using an iPad in Teams

The sixth most popular blog post was from December 2020, Ten Great Christmas Zoom and Teams Backgrounds. Using the excellent image sites, Unsplash and Pixabay, I put together ten festive images that could be used as backgrounds for Zoom and Teams meetings.

Photo by Chad Madden on Unsplash

In July 2021, there I was opening a PowerPoint file from my OneDrive folder when I got this error message: Sorry, PowerPoint can’t read ^0. I couldn’t open any of my files on OneDrive. Having looked around for a solution and to be honest it wasn’t too much help. I did try and reset OneDrive but this didn’t work. I was convinced that this was a permissions issue rather than file corruption or data loss. The file sizes looked fine for example. In the end though I did come up with a solution which I wrote up as a blog post to help others: Solving the Sorry PowerPoint can’t read ^0 error and this was the fifth most popular blog post this year.

Having used the BBC backgrounds for a while and having some photographs when I visited The Harry Potter Studio Tour I decided to share some of the more suitable photos as backgrounds for Zoom and Teams and this was the fourth most popular post on the blog in 2020 and 2021: Harry Potter Teams and Zoom Backgrounds

In third place for the second year running was a post from May 2020, on how the amazing BBC Archive had posted a series of images of empty BBC Television sets across the years to be used as Zoom and Teams Backgrounds.

I used these quite frequently in my Zoom meetings.

Despite new posts and more traffic, the second most popular post on the blog was my post about QR codes on chocolate bars, Cadbury QR Coding and Twirling which has been my number one post for a few years now, so had dropped one place. It was published in 2015 and was one of many posts I published on the use of QR codes back then. Of course the pandemic has seen more usage of QR codes across all aspects of life, from Track and Trace, to ordering food in restaurants.

So the most popular blog post in 2021 was Using iPad as separate whiteboard in Teams. This was a post in response to a tweet on the Twitter.

This inspired me to give it a go and see if I could get it to work and as a result documented the process.

Exceptional excellence

pedalboard
Image by William Gallardo from Pixabay

You can have exceptional staff who are performing beyond expectations and still have an underperforming department or organisation.

Over the years I have worked for and worked with a range of oranisations looking at strategy

When you have a poor performing department, you can still have exceptional staff within that department. 

The problem with conflating this is that staff are then penalised for poor or ineffective management of the department.

This is explored in this blog post on misunderstanding excellence, which explores the concept that excellence of an organisation is not dependent on the excellence of its parts.

The excellence of an organisation is not dependent on the excellence of its parts.

Why does this happen?

Well part of the problem is that personal objectives are set independently and often not as part of a co-ordinated plan. As a result individual members of staff can achieve (and surpass) their objectives. However as they don’r relate or directly contribute to the objectives of the department, the department can fail to achieve its required objectives. So you have have outstanding staff and a poor performing department.

Similarly you can have a departmental strategy which is independent of the corporate strategy. So you can have successful departments, but not a successful organisation. Often you find that support or professional services are particulate good at setting departmental objectives that have no bearing on the strategic direction of the organisation.

So when it comes to working this out, who is responsible?

Well you could say the departmental lead, but I do think it is deeper than that, as you can also have excellent departments, but a poor performing organisation, for basically the same reasons as outlined for individuals. An added factor is often departments writing their operational plan and then mapping it it to strategic objectives. This is done so that departments can then say (and believe) they are contributing to the strategic objectives of the organisation. One of the results of this though can be be duplication (different parts of the organisation undertaking the same activities), it can also mean that certain aspects of the strategy are not done, or the underpinning requirements are missed, resulting in departments being doomed to fail, or at least underperform.

So what is the solution?

Just understanding the various relationships between personal, departmental and organisational objectives would help. Recognising the dependencies and underpinning objectives required to achieve objectives would also be helpful.

Finally do the organisational strategic objectives work for the organisation? Does the organisation know what is required to achieve them? That is something that can be missed or more often people assume that they know what is required and that what they assume is required is the same as everyone else. That assumption needs to be challenged.

Ten Amazing Winter and Snow Backgrounds for Teams and Zoom

So you’re feeling all snug and warm in your home office, well why not add some wintery charm to your Teams and Zoom meetings with these amazing winter and snow backgrounds.

Right click the images to download the images.

trees in the snow
Photo by Denys Nevozhai on Unsplash
snowy lane
Photo by Ali Inay on Unsplash




Snow
Photo by Courtney Chestnut on Unsplash
frosty tree
Photo by Tim Tiedemann on Unsplash
snowy mountains
Photo by Erol Ahmed on Unsplash
snow covered trees
Photo by Katarzyna Pe on Unsplash
winter
Photo by Timothy Eberly on Unsplash
snowy mountains
Photo by Alberto Restifo on Unsplash
snowy lane with trees
Photo by TORSPOMEDIA on Unsplash
snowy pines
Photo by Ian Schneider on Unsplash

Ten More Great Christmas Zoom and Teams Backgrounds

Time to get into the festive spirit in the last full week at work with these festive background for Zoom or Teams.

Last year I posted ten festive images, well here are ten new ones to get you and your meetings into a Christmas mood.

Right click the images to download the images.

tree decorations
Photo by CHUTTERSNAP on Unsplash
Winter
Photo by Bob Canning on Unsplash
lights
Image by Engin Akyurt from Pixabay




Christmas Market
Image by Leonhard Niederwimmer from Pixabay
snowy pines
Image by Pezibear from Pixabay
bauble
Image by Mariya from Pixabay
Santa
Image by Jill Wellington from Pixabay
festive decorations
Photo by Jamie Coupaud on Unsplash
dried decorations
Photo by Annie Spratt on Unsplash
santa
Image by Couleur from Pixabay

Festive Zoom and Teams Backgrounds

Time to get into the festive spirit with one month until Christmas Day with these festive background for Zoom or Teams. As some of you are still probably working from home.

Right click the images to download the images.

Photo by freestocks on Unsplash
Photo by Ian Schneider on Unsplash
Image by Vincent Ciro from Pixabay
Image by Yevhen Buzuk from Pixabay
Image by Reijo Telaranta from Pixabay
Image by Free-Photos from Pixabay




Image by bluartpapelaria from Pixabay
Photo by Chad Madden on Unsplash
Photo by Todd Diemer on Unsplash
Photo by Annie Spratt on Unsplash